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 MobileSynchRMS is now being offered to the law enforcement community as a subscription service. This is an alternative to traditional purchasing or leasing.
Basically, we remove all of the expensive up-front costs from MobileSynchRMS and give you the option of subscribing to the software on a low monthly, quarterly, or yearly payment schedule. The subscription payments are similar to an average cell phone plan. Through the subscription model, you have full access to all of your data through MobileSynchRMS as long as your subscription is maintained. If you stop your subscription, you still have access to your data in read-only mode. So, you don't have huge up-front or ongoing costs...this means "low-risk" from a procurement standpoint. We have two versions of this subscription program. The SOFTWARE ONLY option allows you to put the software on an existing computer in your agency that meets our minimum system specifications. The SOFTWARE AND HARDWARE option gives you a new laptop or desktop computer along with the software. Every three years, you get a replacement computer from us. With either option, we include a server and wireless router if necessary. As a company, we're betting on ourselves. We know that we won't make as much money on this plan unless you stay with us as your vendor for several years or you refer us to your neighbors. We believe that we will continue to offer you unmatched customer service and product innovation and you will choose to stay with us indefinitely. With the Subscription model, you get... Once again, this all costs about the same amount as a typical cell phone plan. Call today for more information. FREQUENTLY ASKED QUESTIONS
A MobileSynchRMS sales representative can answer your specific pricing questions. We offer two possible tiers of service.
The software-only tier gives you unlimited access to your data through MobileSynchRMS. We will assist you with installing the software on any existing computer that meets our minimum hardware requirements.
The software-and-hardware tier includes the software pre-installed on a laptop or desktop computer, which we lease to you for the life of your contract. We also install a variety of other software tools to protect your computer and enrich your MobileSynchRMS experience. • Full-access to your data through RMS software (read, write, update, delete records)
• Data-sharing with other MobileSynchRMS Subscribers
• Synching server and wireless router (with 2 or more active subscriptions)
• Online web-based training
• Remote Installation Support
• Software Updates and enhancements for the life of your subscription
• With the software-and-hardware option, a desktop computer with 19” monitor, or a laptop computer We offer fee-based services for data-conversion, on-site training/installation, and customization. Initial subscription terms are typically 36 months. You may pay monthly, quarterly, or yearly installments for the service. You will continue to own access to your data in a read-only format. You will no longer be able to share data with neighboring agencies. If you leased a desktop or laptop computer with your software subscription, you may return the computer to us, or purchase it at fair market value. If we provided you with a server, you may keep that server after your first subscription term. If you re-subscribe for another term, you will continue to have all program benefits, and we will replace your leased desktop and laptop computer(s). There is an early termination fee equal to $30 x the number of months remaining in your subscription. This reflects the cost of you keeping your server. If you are leasing other equipment from us, you will return it immediately. If your leased equipment breaks, you may return it to the MobileSynchRMS Support Team at your cost via any standard shipping method. We will immediately ship a pre-configured replacement computer to you at our cost. Typically, you will have a replacement computer within 48 hours. Once you receive your replacement computer, you may load other software onto it and continue using it for the life of your contract.
Once we receive your old computer, we will completely wipe your data from it, and send you a wipe-confirmation. The MobileSynchRMS support team is not responsible for software systems on your computer beyond MobileSynchRMS. We can help provide web and phone-based diagnostic services, but any repair and recovery work remains your responsibility. |
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