| A Typical Workflow |
|
|
|
| Written by Mark Sentell | |
Following a typical case from beginning to end...Take a look at some MobileSynchRMS screen shots that show how a case travels from dispatch to monthly statistical reports. STEP 1: The CallA typical criminal case starts as a simple call for service, where an officer is dispatched to a crime scene. The MobileSynchRMS CallLog is where this initial call is record. MobileSynchRMS can integrate with a variety of CAD systems, so that calls for service are automatically transferred from the CAD system to the RMS. "Calls" can be escalated to something more substantial, like a citation or a case file with an arrest. First-level supervisors can marks calls as 'Approved' and lock them down from further editing.
STEP 2: The CaseAfter the call is escalated to a case, the reporting officer (and any other assigned officers) add various details and documents to the case file. These details could include photos, videos, scanned documents, crime scene drawings, physical evidence, injury descriptions, state or agency-specific forms, and narratives. When the officer(s) complete the case report, they submit it for supervisory review.
STEP 3: Property and EvidenceAny physical property can be added to the case file (in CaseBuilder), and also managed through the security-controlled Property Management application.
STEP 4: Administrative ReviewThe case file can go through various stages of supervisory review. Supervisors may approve or reject reports, send notes back to the reporting officer, correct errors, assign additional personnel to work on a case, or generate UCR/NIBRS reports based on the case.
STEP 5: StatisticsState and local administrative agencies often want to see summary statistical information. Over 50 standard reports are built into MobileSynchRMS, and ad-hoc and user-created Crystal Reports are also possible.
STEP 6: Master IndexesAll case-related data is automatically added to the involved persons' Master Name Indexes, where it becomes available for consideration the next time any of your personnel deal with the same person. Master Indexes for Names, Locations, Vehicles, and Property allow you to see connections that a paper-based RMS would never afford you.
|